CasaItaliaOnline will deliver to almost any destination in Australia. Whilst all orders are processed with 24-48hrs, please allow deliveries to occur within 5-10 business days.
Delivery Costs (NSW, VIC, QLD, ACT, SA Only)
1 Item $6.95
2-5 Items $9.95
6-10 Items $12.95
11+ Items $14.95
Order Tracking
When you place your order with CasaItaliaOnline, you will be given an Order Number for your reference. Using this number, you can view the status of your order anytime by clicking on the Order Tracking link at the top of the page.
Delivery
All goods will be delivered Monday-Friday, during business hours only. In some cases, the delivery will need to be signed for, so please ensure that someone is available at the delivery address nominated.
Product Availability
Not all products are kept in our Sydney fulfilment centre, so certain items cannot be dispatched immediately. Whilst we do envisage that most orders are delivered sooner, please do allow 5-10 business days for your order to be delivered.
If you select a number of products and one of them cannot be posted due to availability, you will have the entire order delivered as soon as all the products are available. If this will be longer than a 5-10 business day period, you will be notified first via email.
Payment
It is worth remembering that paying online will be the most convenient way for you to buy from CasaItaliaOnline. We offer several payment methods for your convenience.
Credit Card
Purchasing online with your credit card is the simplest and most convenient way of shopping over the internet. Simply fill in your details on our secure site, and we bill the purchase to your account. IncasOnline currently accept VISA and MASTERCARD for all purchases.
Please Note: Our online payment system is completely safe, as your credit card details are encrypted via a secure site. View our Security/Privacy page for more information.
Direct Deposit or Other Methods
If you prefer not to use our Credit Card facility, please contact us to discuss other options.
Receipt
At the end of the ordering & payment process, you will be presented with a confirmation screen containing your order number. This will also act as your receipt number and this page can be printed for your reference. You will also be sent an email confirming this order/receipt number as soon as your order has been processed.
For further enquires, please contact us.